In the latest Canstar Blue survey in Australia of small business owners and the printers they use, Epson has won the prestigious “Most Satisfied Customers Award – Printers, Small Business Award” for 2014.
Epson Wins Canstar Blue 2014 Most Satisfied Customers Award
is one of the leading customer satisfaction research and ratings businesses that launched in July 2010 with the core purpose of helping consumers make better purchase decisions. Based on independent research conducted by Colmar Brunton, over 90,000 customers have rated their customer satisfaction across more than 100 different categories. Canstar Blue is focused on product and service excellence.
According to Canstar Blue, Epson not only won the award but, “stood out in these 2014 results, achieving five stars in many areas; such as reliability, value for money, features, and overall satisfaction.”
Per category, Epson received a five star rating for overall customer satisfaction, performance, reliability, and value for money. Epson customers also gave the company five stars for satisfaction with their printer’s range of features such as scanning, printing different sized pages, and printing photos.
EPC’s President/Country Manager, Toshimitsu Tanaka, said that the company will continue to capitalize on the overwhelming support of Filipinos on the Epson L-Series. “Without a doubt, we are still the company that provides the best value in printers with our unbeatable 4,000 pages per one bottle offering,” said Tanaka. “Our recent wins in our market share in projectors and unassailable position in dot matrix also reflects how Filipinos trust Epson products,” added Tanaka.
Epson Honors Regional Partners
Celebrating its “People’s Choice” status after securing the No.1 position in value share in the inkjet market1, 13thconsecutive year of global leadership position in projectors2, and its continuing dominance in the dot matrix printer category3,Epson Philippines Corporation (EPC) recently honored the company’s top trade regional partners at the Makati Shangri-La hotel.